British Gas told to pay £11.1m Penalty By Ofgem

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Another energy company is being fined by Ofgem, this time it’s British Gas.

British Gas will pay an £11.1m penalty for failing to meet energy efficiency targets on time, Ofgem has said.

The regulator said that the firm failed to meet deadlines to insulate homes under two energy efficiency schemes that ran until the end of 2012.

Although British Gas did ultimately reach its targets, the delay meant that thousands missed out on the measures during the winter of 2012-13.

The company said it was sorry for failing to meet the deadline.

Sarah Harrison, an Ofgem senior partner, said: “British Gas’s failure to deliver two environmental obligations on time is unacceptable.

“Thousands of households had to wait for energy efficiency measures, like insulation, to be installed during the winter. The payment reflects British Gas’s failure to meet its obligations on time but also recognises its commitment to put things right.”

Claire Miles, managing director of British Gas New Energy, said: “We’re pleased that in the end we managed to help more vulnerable people under this scheme than was required.”

The £11.1m will be donated to charity to help vulnerable people with energy costs and energy efficiency improvements.

Other energy companies including SSE, Scottish Power and GDF/Suez are expected to be hit with penalties in the coming weeks.



Rhys Boven
Rhys Boven
Rhys Boven is the Managing Director at leading energy brokers Switched On Energy. Most people have no idea if they are paying the correct amount or are on competitive terms, Rhys uses his expertise in the industry to help his customers make more money, save time, have less stress and peace of mind. Connect with Rhys Boven on LinkedIn >>

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