Want to join a growing family business? We’re hiring!
Your role and responsibilities
If you’re friendly, enthusiastic, organised and good with numbers, then you maybe the Billing Analyst we are looking for.
- Manage the customer service email ensuring every query/email is dealt with and resolved
- Send contracts and documents to current customers
- Producing and sending monthly invoices to customers
- Keeping track and managing payments
- Contacting customers with overdue balances on their accounts
- Manage and scan purchase invoices and contracts
- Produce sales invoices using the latest meter readings
- Resolve customer enquiries and billing issues
- Answer incoming phone calls in a polite and professional manner
- Liaising with the suppliers with regard to meter readings and bill disputes
- high level of accuracy and attention to detail required
- Good MS Excel skills
- Able to manage time effectively and prioritise own workload
- You will be self-driven and results orientated
- Be proactive in looking at challenges and suggesting/driving change
- Confident answering phone calls and speaking with customers
- Holiday – 20 days and bank holidays (28 in total)
- Appointment allowance
- Learning and development opportunities
- Discounted gym membership
- Pension scheme
- Employee reward scheme
What do we do?
Switched On are a family run business energy consultancy based in Ilkley, West Yorkshire. Established since 2001 we have big plans for growth in the future and are looking for the right person to join the team.
Our company negotiates rates with energy suppliers on behalf of business customers, provides an account care service and offers a range of products and services designed to help customers manage their energy consumption. Customers are based throughout the UK, across a variety of industry sectors, and range in size from small single site customers to large multi-site customers. In simple, we help businesses to save time, money and hassle every year.
Job Types: Full-time, Part-time, Permanent
Salary: £8.50 to £9.50 /hour
Email your CV to email@example.com or visit https://www.indeedjobs.com/switched-on-energy/_hl/en_GB?cpref=JXWAtnzf3XW5aRnY2g_zohRSoEeMyZToihb0pmtR25E