We’re looking for a Billing Analyst to join the expanding team!

Our Energy Explained Blog is coming soon!
Gas Prices Update – 11.09.2018

Want to join a growing family business? We’re hiring!

Your role and responsibilities

If you’re friendly, enthusiastic, organised and good with numbers, then you maybe the Billing Analyst we are looking for.

  • Manage the customer service email ensuring every query/email is dealt with and resolved
  • Send contracts and documents to current customers
  • Producing and sending monthly invoices to customers
  • Keeping track and managing payments
  • Contacting customers with overdue balances on their accounts
  • Manage and scan purchase invoices and contracts
  • Produce sales invoices using the latest meter readings
  • Resolve customer enquiries and billing issues
  • Answer incoming phone calls in a polite and professional manner
  • Liaising with the suppliers with regard to meter readings and bill disputes

Essential skills/qualifications

  • high level of accuracy and attention to detail required
  • Good MS Excel skills
  • Able to manage time effectively and prioritise own workload
  • You will be self-driven and results orientated
  • Be proactive in looking at challenges and suggesting/driving change
  • Confident answering phone calls and speaking with customers

Company benefits

  • Holiday – 20 days and bank holidays (28 in total)
  • Appointment allowance
  • Learning and development opportunities
  • Discounted gym membership
  • Pension scheme
  • Employee reward scheme

What do we do?

Switched On are a family run business energy consultancy based in Ilkley, West Yorkshire. Established since 2001 we have big plans for growth in the future and are looking for the right person to join the team.

Our company negotiates rates with energy suppliers on behalf of business customers, provides an account care service and offers a range of products and services designed to help customers manage their energy consumption. Customers are based throughout the UK, across a variety of industry sectors, and range in size from small single site customers to large multi-site customers. In simple, we help businesses to save time, money and hassle every year.

Job Types: Full-time, Part-time, Permanent

Salary: £8.50 to £9.50 /hour

Email your CV to rhys.boven@sogroup.org or visit https://www.indeedjobs.com/switched-on-energy/_hl/en_GB?cpref=JXWAtnzf3XW5aRnY2g_zohRSoEeMyZToihb0pmtR25E

Rhys Boven
Rhys Boven
Rhys Boven is the Managing Director at leading energy brokers Switched On Energy. Most people have no idea if they are paying the correct amount or are on competitive terms, Rhys uses his expertise in the industry to help his customers make more money, save time, have less stress and peace of mind. Connect with Rhys Boven on LinkedIn >>

Leave a Reply

Your email address will not be published. Required fields are marked *

Get a Quote